Terms of Service

Effective Date: 1 September 2024

Welcome to Mikubi . By accessing or using our website www.mikubi.com (the "Site") and purchasing products from us, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully. If you do not agree to these Terms, you should not use the Site or make purchases.

1. Acceptance of Terms

By using the Site and making purchases, you agree to these Terms and any amendments. We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Site, and your continued use of the Site signifies your acceptance of such changes.

2. User Responsibilities

  • Eligibility: You must be at least 18 years old or have parental consent to use the Site.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Product Information and Availability

  • Accuracy: We strive to provide accurate descriptions and pricing for our products, but errors may occur.
  • Changes: We reserve the right to modify or discontinue products without notice.

4. Ordering and Payment

  • Order Process: To place an order, follow the instructions on the Site. Orders are subject to acceptance and availability.
  • Payment Terms: We accept all major credit card, MyDebit and E-Wallet. Payment is processed at the time of purchase.
  • Taxes and Fees: Prices are exclusive of taxes and shipping fees. Taxes will be applied as required by law.

5. Shipping and Delivery

  • Shipping Policy: We offer shipping to East and West Malaysia. Shipping costs and delivery times vary depending on your location and the shipping method chosen.
  • Risk of Loss: Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

  • Return Policy: You may return products within SEVEN (7) days of receipt, provided they are in their original condition. Please review our detailed return policy.
  • Refunds: Refunds will be processed to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, and software, is owned by us or our licensors and is protected by intellectual property laws.
  • Usage Restrictions: You may not use, reproduce, or distribute our content without prior written permission.

8. User-Generated Content

  • Submissions: By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.
  • Moderation: We reserve the right to remove or edit user-generated content at our discretion.

9. Privacy and Data Protection

  • Privacy Policy: Your use of the Site is governed by our Privacy Policy , which details how we collect, use, and protect your personal information.
  • Security: We implement reasonable security measures to protect your information, but no system is completely secure.

10. Limitation of Liability

  • Disclaimers: Our Site and products are provided "as is" and "as available" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
  • Indemnification: You agree to indemnify and hold us harmless from any claims or damages arising from your use of the Site or violation of these Terms.

11. Dispute Resolution

  • Governing Law: These Terms are governed by the laws of Malaysia.
  • Arbitration: Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in Malaysia.

12. Contact Information

For questions or concerns, please contact us at:

QQ Baby Shop Sdn Bhd (798836-A)
Email:cs@qqbabyshop.com
Phone:03-41441118

13. Miscellaneous

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Entire Agreement: These Terms constitute the entire agreement between you and us regarding your use of the Site and supersede any prior agreements.

QQ Baby Shop Sdn Bhd (MIKUBI)